Merry Christmas from the Directors!

To our St Pierre’s family, 

I would like to thank you all for the amazing job and your dedication and commitment to our Company this year.

A recent (?) Katsoulis family photo

What a year! It’s been a year full of challenges, and I think you have met them all very successfully and with strength and courage! 

Like nearly all New Zealand companies in a Covid era we faced short staffing and people shortages like we have never seen  in our 38 years in business, with toughest in Queenstown and Central Auckland.

With the borders closed to immigration, it’s been nearly impossible to hire staff and also for many of you to go home and visit your loved ones in China and other places where restrictions on travel have been in place.

However I believe these challenges have made us a more flexible and stronger company with a greater will to be more experimental and find ways to fill our needs. 

Whether it meant employ more part-time people, students, or other, we met the challenge and have reached the end of the year with the strongest sales we have had in the history of the company. The strong high sales have led to record bonuses and dividends achieved ! 

Congratulations!!! 

Our amazing people Area Managers, Managers, support people, store Managers, Partners and store teams have pulled together to keep our stores open and trading for business and keep our customers happy, when many of our competitors and other stores had to stay closed often for days or weeks on end.

Congratulations again! 

At the same time several new stores were opened in Nelson, Karaka, Papamoa, and Ashburton as well as a new Head Office for the Company, which will serve our needs for many years to come… 

Our famous sushi giveaway on Ashburton opening day!

Truly an amazing achievement!

We re started our Awards Evenings again nationwide after a 2 year absence, and had 3 very successful mini conferences all live and which were attended by hundreds of you ! 

 Well done! It was so much fun to get together again! 

I understand that there have been many very stressful times for many of you, and I would like to appreciate you very much for all the effort and hard work that you have put into your work this year.

We have also been so fortunate also that the demand for our food has been strong, enabling us to have stronger sales than ever, proving that St. Pierres has a very important place in the NZ food market. 

However nothing could be achieved without your hard work effort and commitment.

Whether you are  a part-time worker full-time store worker, manager, assistant manager, partner, or work in our head office support team you are all truly appreciated!

We really appreciate your continued hard work, enthusiasm , and motivation.

You truly are the best!

Profit sharing 

Over the holiday break will be working on our profit sharing program and very early in the New Year will be announcing the dates for a profit during meetings. I look forward to seeing you all there! This time it will be a live venue as we have always had in the past and should be fun! 

Finally I would like to wish you and your families all the very best for Christmas, and let’s work together to make 2023 another excellent year ! 

Many thanks again and warm regards to all of you! 

Perry

7 Steps to Partnership launch!

Welcome! This month, St. Pierre’s opened our 7 Steps to Partnership pilot programme to more shops, and staff engagement has been great!

We’ve built an automated system, where staff fill in a self-evaluation form with simple yes/no questions. The department manager then gets a notification email, reviews the self-evaluation forms, and answers yes or no to the same questions. Once the manager answers yes to all, you’re approved for a promotion and pay rise!

But what’s the point of this? Firstly, we aim to make you all aware of what you know. Self-evaluation means you rate your own learning. Taking a moment to think about what you know helps you be more confident in your skills, and realise what you have learned. The shops are always busy, so it’s easy to forget how far you’ve come.

Next, awareness of your own growth builds confidence! We want all of you to be confident in your work and confident that you can take on challenges of leadership roles! The programme is called the “7 Steps” because there are many opportunities for everyone to grow within the company. We want everyone to see a career path here, and walk that path!

Finally, that’s because we’re a growing company. Our current shops are expanding, and we’re opening new shops all the time. We want to bring in talented people, and help you all grow as far as you want to. We often talk about St. Pierre’s being a People First Partnership, creating opportunities for others to achieve their dreams. If you dream big, we want to be the place for you to achieve big!

If you’re interested in learning more, take a look at this week’s Staff Memo on your shop tablet, which has details of which shops have started the 7 Steps and how many staff have engaged. We’ve also got informative articles here and here, and details of the new Trainer roles here.

7 Steps to Partnership Q&A

Hi everyone! Thanks for your interest in our 7 Steps to Partnership Programme!
We’ve had a lot of questions about it, so we’ve put the answers together in this Q&A article. Read on!

WHY ARE WE DOING THIS?

Simple. We are a People-first Partnership. That means want our staff to aim high, learn more, take on responsibility, and earn more. When our people grow, so do we as a company!

WHAT IS THE PROGRAMME?

It’s our way of creating more opportunities for our staff, and to make those opportunities clear and accessible. We want you all to see the career advancement here, and take them!

We used to have five main roles, now we have seven. The gap from crew to 3IC is now much smaller!

WHAT’S NEW?

Lots, but mainly the Kitchen Trainer and Service Trainer positions. These bridge the gap from crew to the manager team (3IC and up). It helps you step up, apply what you’ve learned, and earn more!

WHAT DOES “TRAINER” MEAN?

The new positions are called “Trainer” because everyone above crew is, in reality, a trainer! Experienced staff help new crew all the time. If you have mastered kitchen skills, why not take on the authority to train others? More responsibility means more pay!

HOW LONG DOES IT TAKE?

It depends on how fast you learn and how well you work. But you could be promoted from Crew to a Trainer position in just 2-3 months!

This training course logo encapsulates the spirit of taking on a challenge and climbing high!

BUT MY SHOP ALREADY HAS TRAINERS AND MANAGERS!

Don’t worry! It’s OK for one shop to have more than one Kitchen Trainer, Service Trainer or 3IC. We want people to learn and get promoted. And don’t forget, St. Pierre’s is a growing company. We’re opening new shops and need experienced staff to run them. There’s space for everyone to grow!

If you have any more questions, please let us know! The Programme is designed to help front line staff grow – the more you ask, the more we can make it better for you! Hope to hear from you soon!