7 Steps to Partnership launch!

Welcome! This month, St. Pierre’s opened our 7 Steps to Partnership pilot programme to more shops, and staff engagement has been great!

We’ve built an automated system, where staff fill in a self-evaluation form with simple yes/no questions. The department manager then gets a notification email, reviews the self-evaluation forms, and answers yes or no to the same questions. Once the manager answers yes to all, you’re approved for a promotion and pay rise!

But what’s the point of this? Firstly, we aim to make you all aware of what you know. Self-evaluation means you rate your own learning. Taking a moment to think about what you know helps you be more confident in your skills, and realise what you have learned. The shops are always busy, so it’s easy to forget how far you’ve come.

Next, awareness of your own growth builds confidence! We want all of you to be confident in your work and confident that you can take on challenges of leadership roles! The programme is called the “7 Steps” because there are many opportunities for everyone to grow within the company. We want everyone to see a career path here, and walk that path!

Finally, that’s because we’re a growing company. Our current shops are expanding, and we’re opening new shops all the time. We want to bring in talented people, and help you all grow as far as you want to. We often talk about St. Pierre’s being a People First Partnership, creating opportunities for others to achieve their dreams. If you dream big, we want to be the place for you to achieve big!

If you’re interested in learning more, take a look at this week’s Staff Memo on your shop tablet, which has details of which shops have started the 7 Steps and how many staff have engaged. We’ve also got informative articles here and here, and details of the new Trainer roles here.

7 Steps to Partnership Q&A

Hi everyone! Thanks for your interest in our 7 Steps to Partnership Programme!
We’ve had a lot of questions about it, so we’ve put the answers together in this Q&A article. Read on!


Simple. We are a People-first Partnership. That means want our staff to aim high, learn more, take on responsibility, and earn more. When our people grow, so do we as a company!


It’s our way of creating more opportunities for our staff, and to make those opportunities clear and accessible. We want you all to see the career advancement here, and take them!

We used to have five main roles, now we have seven. The gap from crew to 3IC is now much smaller!


Lots, but mainly the Kitchen Trainer and Service Trainer positions. These bridge the gap from crew to the manager team (3IC and up). It helps you step up, apply what you’ve learned, and earn more!


The new positions are called “Trainer” because everyone above crew is, in reality, a trainer! Experienced staff help new crew all the time. If you have mastered kitchen skills, why not take on the authority to train others? More responsibility means more pay!


It depends on how fast you learn and how well you work. But you could be promoted from Crew to a Trainer position in just 2-3 months!

This training course logo encapsulates the spirit of taking on a challenge and climbing high!


Don’t worry! It’s OK for one shop to have more than one Kitchen Trainer, Service Trainer or 3IC. We want people to learn and get promoted. And don’t forget, St. Pierre’s is a growing company. We’re opening new shops and need experienced staff to run them. There’s space for everyone to grow!

If you have any more questions, please let us know! The Programme is designed to help front line staff grow – the more you ask, the more we can make it better for you! Hope to hear from you soon!

Introducing the 7 Steps to Partnership!

Hi everyone! Today we’re introducing an exciting development at St. Pierre’s – our 7 Steps to Partnership Programme!

Our Purpose as a company is creating opportunities for others to achieve their dreams, and one of our Guiding Principles is that we grow our People. The 7 Steps Programme is a framework for everyone to grow, no matter what level they are at now.

Our 7 Steps to Partnership, showing the two new roles

We want our staff to be ambitious and take on responsibility. We provide training to help you build your skills and confidence, so you can move up when you are ready. And at each Step, your pay will increase! We think it’s only fair to reward staff who want to learn more and improve their skills.

The new roles are Kitchen Trainer and Service Trainer. They provide an accessible route for crew members to be promoted, and a stepping stone toward becoming a manager. Trainers need to know all service/kitchen skills and can teach new staff. After a few months as crew, you could have the skills to be a Trainer without realising it!

We want everyone at St. Pierre’s to grow. Even if you don’t want to be a manager now, why not become a Trainer so you can help others and earn more for yourself?

Your manager will be in touch about how the Programme will work in your shop. No matter if you are new or experienced, there is room for you to grow. The Programme shows the way ahead. Please take up the challenge of learning more and earning more!