7 Steps to Partnership Q&A

Hi everyone! Thanks for your interest in our 7 Steps to Partnership Programme!
We’ve had a lot of questions about it, so we’ve put the answers together in this Q&A article. Read on!

WHY ARE WE DOING THIS?

Simple. We are a People-first Partnership. That means want our staff to aim high, learn more, take on responsibility, and earn more. When our people grow, so do we as a company!

WHAT IS THE PROGRAMME?

It’s our way of creating more opportunities for our staff, and to make those opportunities clear and accessible. We want you all to see the career advancement here, and take them!

We used to have five main roles, now we have seven. The gap from crew to 3IC is now much smaller!

WHAT’S NEW?

Lots, but mainly the Kitchen Trainer and Service Trainer positions. These bridge the gap from crew to the manager team (3IC and up). It helps you step up, apply what you’ve learned, and earn more!

WHAT DOES “TRAINER” MEAN?

The new positions are called “Trainer” because everyone above crew is, in reality, a trainer! Experienced staff help new crew all the time. If you have mastered kitchen skills, why not take on the authority to train others? More responsibility means more pay!

HOW LONG DOES IT TAKE?

It depends on how fast you learn and how well you work. But you could be promoted from Crew to a Trainer position in just 2-3 months!

This training course logo encapsulates the spirit of taking on a challenge and climbing high!

BUT MY SHOP ALREADY HAS TRAINERS AND MANAGERS!

Don’t worry! It’s OK for one shop to have more than one Kitchen Trainer, Service Trainer or 3IC. We want people to learn and get promoted. And don’t forget, St. Pierre’s is a growing company. We’re opening new shops and need experienced staff to run them. There’s space for everyone to grow!

If you have any more questions, please let us know! The Programme is designed to help front line staff grow – the more you ask, the more we can make it better for you! Hope to hear from you soon!

Introducing the 7 Steps to Partnership!

Hi everyone! Today we’re introducing an exciting development at St. Pierre’s – our 7 Steps to Partnership Programme!

Our Purpose as a company is creating opportunities for others to achieve their dreams, and one of our Guiding Principles is that we grow our People. The 7 Steps Programme is a framework for everyone to grow, no matter what level they are at now.

Our 7 Steps to Partnership, showing the two new roles

We want our staff to be ambitious and take on responsibility. We provide training to help you build your skills and confidence, so you can move up when you are ready. And at each Step, your pay will increase! We think it’s only fair to reward staff who want to learn more and improve their skills.

The new roles are Kitchen Trainer and Service Trainer. They provide an accessible route for crew members to be promoted, and a stepping stone toward becoming a manager. Trainers need to know all service/kitchen skills and can teach new staff. After a few months as crew, you could have the skills to be a Trainer without realising it!

We want everyone at St. Pierre’s to grow. Even if you don’t want to be a manager now, why not become a Trainer so you can help others and earn more for yourself?

Your manager will be in touch about how the Programme will work in your shop. No matter if you are new or experienced, there is room for you to grow. The Programme shows the way ahead. Please take up the challenge of learning more and earning more!

Christmas Message to the St. Pierre’s Family

Dear St Pierres Family,

I would like to thank each of you for the fantastic job you have done in St Pierre’s this year.

From left: Nick, Costa, Perry and Mrs. Katsoulis

This year like last year has been full of challenges unlike any we have faced in the last 37 years of St Pierre’s History.

We have faced the second phase of the Pandemic with the Delta Virus, with more lockdowns, and uncertainty of re opening our stores.  In Auckland several of our bigger stores  like those in the big Westfield  Malls such as St Lukes, New Market, Lyn mall, as well as Manakau were closed for over 3 months.  The rest of you were trading contactless, serving customers out onto the street for many months and did an incredible job!

At one time we there was over 200 of you at home for several months while the stores were unable to trade.

Luckily the rest of the country was open with less restrictions and more freedom, and greatly helped our Company at this time. A sincere thanks to you all!

Fortunately during this time the demand for our product has remained very strong. People love St Pierre’s Food and this was shown with the massive queues we had with the stores which were open, and the huge uptake in Uber eats and the success of our online ordering program. Our sales had remained really strong and in fact some of you have achieved some new sales records! Congratulations!

You have done an amazing job in readjusting yourselves to the new reality of business. 2 years ago we did not have Uber, or Online. Your adaptability to change has been truly incredible.

With the opening now of Auckland, and the new traffic system we again see more challenges, and again you have done an amazing job in re adjusting to the new system. Thank you so much!

We will be heading into 2022 soon with new exciting challenges coming up and I am sure we will again face them again courage and success.

Again, thank you to all of you for your amazing work at St Pierres and for helping St Pierres become one of NZs most loved Sushi stores.

We are so proud of you all.  You are really the best!

Costa Nick Foti and I wish you and your loved ones a wonderful Christmas Season and the blessings of health happiness and joy in the year ahead.

ALL THE BEST From our families to your families

Perry Katsoulis

See you soon at Profit Sharing !