Hey everyone! Tonight, Tuesday 21 September, marks two big milestones in the fight against COVID-19.
NZ outside Auckland has been at Alert Level 2 for two weeks, meaning that customers can come into our shops and we can provide higher levels of service (while still maintaining social distancing).
We’d like to thank everyone at shops outside Auckland for their huge effort in adapting successfully to the rules, keeping everyone safe while still providing the sushi and Bento Bowl flavours our customers love!
And of course, at midnight tonight, Auckland moves from Alert Level 4 to 3. Level 3 is still a lockdown situation, so – among other restrictions – customers are not able to enter our shops, but we are now able to reopen our Auckland stores. 22 shops will be reopening tomorrow. If you work in Auckland, you’ll have heard from head office directly and from your manager about the reopening plan.
The first couple of days will be busy, as there will be lots of ingredients to prepare – and chances are, there will be lots of customers desperate for their St. Pierre’s fix! But our team outside Auckland has done a fantastic job with reopening, so now it’s our turn in Tāmaki Makaurau.
We’d also like to thank you all for other efforts you’ve made recently! During the lockdown period, we launched three more online training courses, and you have all responded magnificently! 88.6% of all front-line staff have now finished the five training courses available to everyone – fantastic! (Another 2.3% have done all but the COVID Level 3 course.) The online training is designed to help you work more effectively and efficiently, so thank you everyone for engaging in it!
If you’re still getting emails from me asking you to finish your training, then the system hasn’t registered that you’ve finished yet. Please log back into your TalentLMS account, and finish it off, to help your work moving forward go better 😊
We’re also working on more training courses, this time for people looking to become shift supervisors (3IC), assistant managers (2IC) and shop managers (1IC). If you’re in these positions or have asked to, look out for more training soon. And if you’re thinking of taking up the challenge of a manager role – talk to your store manager! They’d love to hear you’re keen, and so do we in head office!
In the mean time, thanks again everyone! Stay safe, and see you in store soon!